Product Description
About this item
- Delivered in 4 Separate Packages: In order to meet practical needs and facilitate transportation, this oversized U-shaped sofa will be delivered in 4 separate packages. Although we strive to synchronize delivery, the 4 packages may arrive at different times
- Large Size: Overall Sofa Dimensions: 62.99 “D x 111.81” W x 34.25 “H. The 41.73-inch seat width and 22.83-inch seat depth provides better support for the waist and back, allowing you to enjoy a movie night on the sofa. The matching ottoman can also expand the seating space
- Easy to Assemble: When you receive the packages, you will see a detailed and clear instruction manual. According to the pictures and text in the manual, it only takes two to three people about an hour to complete the entire assembly process. Even if you encounter any difficulties, please do not hesitate to mail us and we will provide timely assistance
- Premium Corduroy Fabric: The thick corduroy surface material makes this sofa soft and durable, making it perfect for families with children or pets. With deep textures and a slight shine, this couch will add a touch of elegance to your room. Even if the sofa gets dirty, the cleaning method is simple, you just need to wipe it clean with a damp cloth
- Ultimate Comfortable Seating Experience: With a highly elastic cushion filled with foam and top padding, this sofa can provide good comfort and support for your body while maintaining the cushion shape. It also comes with four soft pillows, which you can use as a backrest or throw pillow
- Integrated Cup Holder: Our corduroy sofa features 2 built-in cup holders that are cleverly placed within reach, allowing you to place your water cup or beverage inside without worrying about accidental spillage
- Hidden Storage Space: Equipped with a hidden storage compartment, this sofa provides you with storage space. Just lift the lid, then you can store some small items inside, such as pillows and newspapers
- Movable Ottoman: This modular sofa comes with 2 movable Ottomans for flexible placement. Through flexible combinations, you can assemble a loveseat, an L-shaped sofa or a U-shaped sofa. Such clever design makes this couch easy to integrate into different occasions, whether it is the living room, bedroom, or conference room, it is a good choice. You can relax alone, or invite friends to drink together on the sofa
Shipping & Delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Anastéa (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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